Privacy policy
Data controller
The data controller for personal information collected through this site’s forms is Terenzi srl, with its legal and administrative headquarters at Società Agricola TERENZI srl, Località Montedonico, 58054 Scansano (GR), Italy | VAT no. 01266200532.
Terenzi srl is committed to protecting privacy and responsibly using customer information. Please read the following regarding our policy. It is based on Italian privacy protection legislation (law 675/96, decree 318/99, and the European Union’s “Requirements for the Collection of Online Information” document), and international standards have been added to ensure quality service to our clients worldwide.
Use of information
The site includes forms to register your details, request information, and inquire about our products and services. The personal data provided (such as email, phone number, address, etc.) will be used to send requested information.
You may also receive updates about new services, special offers, and company news. The data provided will not be shared with other parties or companies.
In its effort to meet customer needs, Terenzi srl collects only essential information to ensure proper service. These details are stored in company databases and will not be resold or leased. All customers can receive updates on new developments.
IP Address
Terenzi srl may use customers’ IP addresses as needed for monitoring and ensuring the proper functioning of its server and managing the site. The IP address may also be used to gather demographic data on site traffic, usage patterns, and general statistics, helping us to improve our online services and enhance the design and usability of the site.
Policy changes
If there are changes to the privacy policy or information management, such changes will only apply to newly registered users and will not be retroactive. The updated “privacy policy” will be posted on the site accordingly.
Storage of personal data
This site uses SSL encryption to ensure credit card transaction security and to prevent data loss, malfunction, or alteration.
Agreement
By using the site and purchasing a product, registered users consent to the collection and use of information as outlined in this document. Any updates or changes to the rules described will apply to new users and will be communicated and posted on the site in a timely manner.
Guarantees and responsibility
Within the limits of availability as indicated, Terenzi srl guarantees that products delivered will match those described on the site. Terenzi srl ensures compliance with all preservation regulations up to the point of delivery. For all products sold, the producer assumes liability. In the case of packaged products, the producer is also responsible for the accuracy and completeness of the information on the packaging. Images on the site are provided for product recognition purposes; however, due to packaging changes by the manufacturer, the photos may not exactly reflect the delivered product's appearance.
Disputes and applicable law
Civil disputes concerning the application, execution, and interpretation of the distance sales contract fall under Italian jurisdiction, and the competent court will be the one in the Client’s place of residence or domicile, if located in Italy. Distance contracts with Terenzi srl are governed by Italian law, and where not expressly provided, legal provisions will apply.